Head-to-head
Jotform bundles AI agents into its form-plan tiers and rides an enormous install base — wide on channels, but model-opaque and metered with documented gotchas. Here’s the comparison with sources, and with our own number backed by a live receipt instead of a rate card.
Competitor figures verified against vendor pricing pages, help docs, and on-record staff statements on 2026-07-23 (3-vote adversarial check; claims that failed were excluded). Our figure is a measured serving cost from live traffic, not an estimate — the same receipt our clients see. Vendor prices drift with model releases; if a number looks stale, tell usand we’ll re-verify.
| Plan | $/mo | Agents | Conversations | Sessions | SMS | KB cap* |
|---|---|---|---|---|---|---|
| Starter (free) | $0 | 5 | 100 | 10,000 | 250 | 10M chars |
| Bronze | $39/mo | 25 | 1,000 | 100,000 | 300 | 20M chars |
| Silver | $49/mo | 50 | 2,500 | 1M | 500 | 50M chars |
| Gold | $129/mo | 100 | 10,000 | unclear† | unclear† | unclear† |
*Knowledge-base cap is account-wide across ALL agents, not per-agent. †Gold verified only for price/agents/conversations — Jotform’s own sources conflict on the rest.
To be fair about their strengths: the channel breadth (web, phone, SMS, WhatsApp, QR) is real, the free tier is generous for kicking tires, and the form-platform integration is genuinely convenient if you already live in Jotform.
| Serving path | Per 1k turns | Basis |
|---|---|---|
| EyesInAI (measured, blended, live turns) | $0.56 | Live serving receipt — real traffic, heavy turns included |
| Jotform Gold, fully utilized | $2.60 | $129/mo ÷ 10,000 convos ÷ 5 turns/convo — best case for them |
Honesty rules: the 5-turns-per-conversation assumption is stated, not hidden; our figure is a cost while theirs is a price— but our price (flat, with a visible cap you control) is what an SMB actually compares, and Jotform’s effective rate only approaches reasonable at 100% Gold utilization with a meter that counts previews and page views. Under-use it — most SMBs do — and the effective price multiplies.
We’re the only chatbot platform that shows a receipt: on our live traffic, the routed answer measured 8–17× cheaper than a premium model answering the identical question — both costs really incurred, per bot, any day. The measurement loop behind that is public: the router comparison and the nightly leaderboard.
Every answer served by the measured-best model for that task — at a flat price with a hard cap.
No preview taxes, no quota roulette, no model menu to decode. Bilingual EN/ES from day one.
Also compared: EyesInAI vs Retell AI →